Refunds may be granted up to 30 days from purchase

Evaluation World provides full, unconditional refunds to Customers up to 30 days from the day of purchase. However, customers may be asked to provide a valid reason for claiming a refund.

Refunds between 31 - 60 days after date of purchase

After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.

Refufunds after 60 days of purchase

After a period of more than 60 days since the date of purchase, the transaction will be regarded as final. No refund request will be entertained.

Evaluation World is not responsible for client deadlines even if they are missed due to a clerical error at Evaluation World. Clients must take into consideration that even overnight express mail gets lost, mis-delivered, or delivered late and that Evaluation World will not refund evaluation fees or any special rush fees or mailing fees when such deadlines are missed. Rush times are not guaranteed, although we are over 95% on time. We are not responsible for delays or the results of delays. If additional documents are required there may be time delays that are out of our control. We are not responsible for acts of God such as power outages, website problems, hard copy deliveries, holiday mail schedules, etc.