Non-refundable Fees

Evaluation fees and rush fees are non-refundable once an application has been submitted or processing has begun.

Partial Refunds

In some cases, if an application is withdrawn before processing starts or before a substantial amount of work has been done, Evaluation World might offer a partial refund.

Cancellation Window

There is a short window of 60 minutes after payment during which applicants can cancel and possibly receive a refund, subject to administrative and payment processing fees.

Service Errors

If there is an error in the evaluation due to agency oversight, we offer a correction at no additional cost.

No Refunds for Delays

Evaluation World is not responsible for client deadlines even if they are missed due to a clerical error at Evaluation World. Clients must take into consideration that even overnight express mail gets lost, mis-delivered, or delivered late and that Evaluation World will not refund evaluation fees or any special rush fees or mailing fees when such deadlines are missed. Rush times are not guaranteed, although we are over 95% on time. We are not responsible for delays or the results of delays. If additional documents are required there may be time delays that are out of our control. We are not responsible for acts of God such as power outages, website problems, hard copy deliveries, holiday mail schedules, etc.